I work together with each client in a close 1-2-1 relationship so that we create a hat for my client to fall in love with.
If you are not 100% satisfied with your hat, I am happy to make the desired changes to make it suited just for you.
Hats can only be returned in perfect condition and not if they have been worn, but I will always work with you to adjust your hat if you are not happy.
I accept returns in absolutely in perfect condition and unused condition within 14 days of shipment.
Any shipping costs, duties or taxes collected upon delivery will be nonrefundable.
If your return is not accepted you will be notified + it will be returned back to you.